By browsing and using our Site you agree to this policy and the Cookies Policy governing your use of the Site. If you do not accept this policy, you must not use our Site.
1. Information that we collect from you
1.3 If you are 16 years or younger you may not register with us on the Site. Ask the permission of a parent or guardian who should register your personal information on your behalf. If we become aware that you are 16 years or younger and you have not obtained such permission, we will remove your personal information from our records. We reserve the right to seek any form of verifiable parental consent as we believe appropriate at any time.
1.4 Certain personal information that you provide to us is defined as personal data by the Data Protection Act 1998. We do not seek any personal data other than that which is reasonable and necessary for the purposes sought.
1.5 any information that you submit to our Site including in any comments or reviews or photos or as part of any conversation or correspondence (where applicable).
2. Use of your Information
2.1 We will only use your information for the following purposes:
(a) to enable us to provide you with access to all parts of the Site and to enable you to download information and materials from the Site;
(b) where you have so consented on the registration form, to contact you with our newsletter other email updates and where you order products from us to confirm the order details;
(c) to produce reports, statistics and analysis of the types of people who access the Ssite;
(d) to contact you for your views on the Site and to notify you occasionally about important changes or developments to the Site;
(e) to administer, support, improve and develop our Site.
2.2 If you change your mind about being contacted in the future, please let us know and we will remove you from our mailing list.
3. Disclosure of your Information
3.1 We do follow strict guidelines in the storage and disclosure of information which you have given us, to prevent unauthorised access. We comply with the laws of the countries from which we operate.
3.2 By providing us with the information requested you are giving us your explicit consent to collect, process, disclose, transfer or store your Personal Data for the purposes of processing orders for goods/services.
3.4 Please note that this may include the transfer of your personal data to one or more countries outside the U.K.
3.5 By using the Site you consent to third parties having access to your personal data, including those outside the European Economic Area (EEA). You understand and accept that if your personal data is disclosed to third parties outside the EEA those parties may be based in territories that may not have data protection provisions in law. Every effort will be made to ensure that your data is processed solely to provide you with a newsletter or other email update, or in connection with a competition/promotion. We will attempt to ensure that your data is held safely.
3.6 The servers used to process your personal data are situated in the UK, however we collect data from wherever users are situated. The information that we collect may therefore be transferred to the UK from any other country in which you may be located and will be subject to UK data protection laws rather than the laws of the country in which you are resident.
To find out about the cookies used on the CHARLIE AND THE CHOCOLATE FACTORY website click here.
5. Email tracking
If you use our service to register to receive communications via email then messages you receive may be trackable at an individual level, allowing us to determine, for example, opens and link clicks.
This information is generally used to help assess the effectiveness of communications so that we can improve them and may occasionally be used to send relevant further communications in response to your actions (e.g. clicking a particular link) or inactions (e.g. not opening an email).
You can unsubscribe from email communications at any time using the unsubscription link contained in each message.
6. Security and Data Retention
We employ appropriate and reasonable technical and organisational security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We will retain your information for a reasonable period or as long as the law requires or permits.
7. Accessing and Updating
You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please contact us. We are entitled by law to charge a fee of £10 to meet our costs in providing you with details of the information we hold about you.
For the purpose of the Data Protection Act 1998, the data controller in respect of any personal data that you submit to us or that we collect from you is Thompson Place Productions Limited a company incorporated under English law with company number 04611251 and VAT number 134 3206 51. All comments, queries and requests relating to our use of your information are welcomed and should be addressed to:
Thompson Place Productions Limited
C/o Joe Public Ltd,
The Dutch House,
307-308 High Holborn,
London WC1V 7LL
*Please note that we are unable to respond to specific requests about performers or the production via this email address.